Cookies Policy

1. Introduction

At Reclaim My Finance, a trading name of Riteway Claims Limited, we are committed to providing you with the best possible experience on our website. As part of this, we use cookies to improve functionality, enhance site performance, and customise content according to your preferences. This Cookie Policy outlines the types of cookies we use, their purposes, and how we collect and manage data when you interact with our website. 

We rely on your explicit consent for the use of analytical and marketing cookies in accordance with the UK GDPR. Strictly necessary cookies, essential for the operation of the website, are used based on our legitimate interests to provide a functional and secure online experience. By adjusting your cookie preferences via our consent banner or browser settings, you can manage which types of cookies you allow on your device. Should you have any concerns or wish to manage your cookie preferences, you can adjust your settings at any time.

2. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. These files contain data that allows websites to recognise your device and retain certain information such as your preferences, browsing history, and language settings. Cookies enable websites to provide a more personalised and efficient experience by remembering user actions and choices over time. By storing this data, cookies also help optimise the website’s functionality, improving overall performance and making navigation more seamless.

2.1 Children’s Data

Our website is not intended for children under the age of 13, and we do not knowingly collect or process personal data from children. If we become aware that we have collected data from a child without appropriate parental or guardian consent, we will take steps to delete the data promptly. Parents or guardians with concerns about their child’s use of our website or data collected through cookies should contact us immediately at support@reclaimmyfinance.co.uk.

3. How We Use Cookies

At Reclaim My Finance, we use cookies for several purposes to enhance your experience and the functionality of our website:

• Functionality Cookies: These cookies are necessary for the basic operation of the website. They enable core features such as page navigation, secure login, and accessing restricted areas of the site. Without these cookies, certain services cannot be provided.

• Analytical Cookies: These cookies allow us to analyse website traffic and performance. By gathering data on how users interact with our site, we can improve content delivery, optimise website functionality, and better tailor the user experience.

• Marketing Cookies: Marketing cookies help us track your browsing habits across different sites to deliver personalised advertising content. These cookies collect data about your preferences and interests to present more relevant ads and promotional materials.

4. Types of Cookies We Use

We utilise various types of cookies to enhance your experience on our website:

• Session Cookies: These are temporary cookies that only exist during your browsing session. Once you close your browser, they are automatically deleted.

• Persistent Cookies: These cookies remain on your device for a specified duration, even after you close your browser, allowing the website to remember your preferences or actions on future visits.

• First-Party Cookies: These cookies are set by Reclaim My Finance and are essential for the website’s operation.

• Third-Party Cookies: Set by external services such as advertising or analytics providers, these cookies are used to track activity across multiple websites and serve personalisedcontent.

5. Third-Party Cookies

We collaborate with trusted third-party vendors, such as Google Analytics, to enhance website functionality, analyse user behaviour, and optimise marketing strategies. These third-party cookies may track your browsing activity across multiple websites, allowing them to deliver personalised content and advertisements that match your interests. We ensure that our partners adhere to privacy standards, but please note that we do not control the use of these cookies by third parties.

6. Managing Your Cookies

You have full control over the cookies stored on your device and can manage or delete them at any time. We also provide a cookie management tool, which allows you to adjust your preferences for different types of cookies. Most modern browsers offer settings to block or restrict certain cookies, and we recommend reviewing these settings to further customise your experience. However, please note that disabling some cookies may impact website functionality. For more detailed guidance, visit www.allaboutcookies.org.

7. Cookie Consent Banner

When you first visit our website, you will encounter a cookie consent banner. This banner provides options to accept all cookies, reject non-essential cookies, or customise your preferences. You can toggle specific categories, such as analytics or marketing cookies, to suit your preferences. The banner also includes a link to this Cookie Policy for detailed information. You can update your preferences at any time via the “Cookie Settings” link located at the bottom of our website. You can also access the cookie settings at any time to modify your preferences.

8. Your Consent

Non-essential cookies, such as analytical and marketing cookies, will only be set after you provide explicit consent through our cookie consent banner. Strictly necessary cookies, essential for the operation of the website, are set automatically and do not require consent. You can adjust your cookie preferences at any time through our cookie settings tool or your browser settings. Before cookies are set (except for strictly necessary cookies), you will be asked to confirm your consent via a cookie banner. You may withdraw or modify your consent at any time by adjusting your cookie preferences through the settings menu, available on our website or through your browser settings. Disabling certain cookies may limit some features and functionality of the website.

9. Changes to Our Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legal requirements, industry practises, or our operational needs. If we make material changes, we will notify you through a prominent notice on our website or by email (if applicable) before the changes take effect. The “Last Updated” date at the top of this policy will always indicate the most recent revision. We encourage you to review this policy regularly to stay informed about how we use cookies and how your preferences may be affected. By continuing to use the website after such changes, you accept the updated terms.

10. Contact Information

If you have any questions, concerns, or requests regarding our Cookie Policy, or if you wish to exercise your rights related to cookie use, please feel free to contact us. We are committed to addressing your enquiries promptly and transparently. You can reach us via email at:

Email:  support@reclaimmyfinance.co.uk